Money Back GuaranteePurchase and Payment Processing Shipping and Taxes
Why buy from this site?
We are the manufacturer of RESPeRATE. When you buy on Amazon it’s really our storefront. Buying directly from this website or by calling us you get the best price, free shipping, free return and full 60-day return policy (for any reason) without any restocking fees. We WILL provide you unlimited and caring phone support no matter where you bought the unit. However, we can only refund units which were bought directly with us.
Is there a money back guarantee? What is the return policy?
We are so confident that you’ll love RESPeRATE that if within 60-days from delivery date you are not satisfied with your results (or for any other reason) you will receive: Full Product Price Refund, Free shipping both ways, Unlimited Phone & Email support.
To qualify for the Triple Guarantee you must make your purchase directly from Resperate Inc. In order to issue a prepaid return shipping label you must obtain a Return Material Authorization (RMA) number from [email protected] or by calling us at 1-800-220-1925. Please note that: Returns will not be accepted without a RMA. The product must be returned undamaged and with no scratches, tears, nicks, dents or wear in its original packaging. .
What is the Warranty policy?
We take privacy seriously. We pledge to be transparent about our data practices and to keep your data safe. We are NOT in the data business and do not to sell your personal data. Our business is to help you sleep better and we collect data that we think will help us achieve that mutual goal. We also collect data to improve our products and services.
What forms of payment do you accept?
We accept Visa, MasterCard, American Express, Discover, and PayPal.
When is my credit card charged?
Our ordering system will authorize your card the moment you place your order and a debit will likely occur within 48 hours. By this time we will already have shipped your order.
How do I know my transaction is secure?
Your credit card information is not stored in our system. We send the information directly to our safe credit card gateway, Braintree payments or Stripe. Braintree and Stripe are validated Level 1 PCI DSS Compliant Service Provider. They are on Visa's Global Compliant Provider List and MasterCard's SDP List. We never store raw magnetic stripe, card validation code (CAV2, CID, CVC2, CVV2), or PIN block data. Storage of this data is prohibited by the PCI DSS.
Is my personal information secure?
Yes. We follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Who do I contact for billing or payment?
You can contact us on our support center page.
Where do you ship from?
Our warehouse is located in New Jersey, USA. We also use Amazon Fulfillment Services
What are your shipping rates?
Standard shipping to US Address is FREE and takes 7-9 days business days. We also offer express 2 business days shipping for $14.95.
Is my package insured?
Do you ship to international addresses?
RESPeRATE is currently shipped only to a U.S address as it’s FDA-cleared but currently don’t have a CE mark. We are aware of customers that have successfully used mail forwarding services, such as myUS.com For further explanation, please call us at 1-800-220-1925. 2breathe can be shipped internationally for $29.95 excluding VAT and/or import taxes. 2breathe is also available in Japan via 2breathe.jp